2020-2021 Undergraduate Bulletin

Computers and Educational Technology

Classroom Lab Support Services (CLSS)

L2.72.00 NB

Classroom Lab Support Services (CLSS), a division of the Department of Information Technology (DoIT), leads the development and deployment of new educational technology and to provide the training required to effectively integrate technology into the instructional program.

CLSS provides a multitude of outstanding services to assist John Jay College faculty, staff, and students to achieve their instructional technology development and productivity. Listed below is a brief description of each type of services.

Professional Development and Training Services

CLSS offers a variety of training sessions and events designed for different needs and users. Every semester, CLSS presents series of training sessions from hour long demonstrations to extensive, multiple day, classroom-based hands-on courses on a variety of computing topics for the faculty, staff, and students. To help you find the right type of training, these training sessions are listed under appropriately named categories such as 25 minute Tech Shot, Tech Bites, Workshops, Demonstrations , Announced Walk-In, Training Courses and others. To help you find training topics of interest regardless of categories, use our new All-In-One schedule.

Computer Lab Services

CLSS provides John Jay College students with access and support to well-maintained computers in our facilities (e.g. Student Computer Lab Center ), as well as all Student Technology Fee funded Departme ntal Computer Labs, Cyber Cafe and Lounge areas, Mobile Computer Labs, the Laptop Loan Center and the new EZ Print Center and Stations .

Classroom Technology Services (CTS)

CLSS provides and maintains all the instructional technology within classrooms. Our excellent CTS staff is always ready to support the faculty and staff in achieving the optimal use of classroom technology for teaching or presentation.

Consultation and Other Services

CLSS offers personalized, one-on-one consultations to our faculty and staff scheduled at a mutually convenient time. Other services include Software Site Licensing and Distribution , Podcasting support, Website Development Support, iTunes U Support, Blackboard Student Support and much more.

Online Training Resources and FAQs

CLSS produces multiple documents and training materials to facilitate professional development for online access at you own pace and time. Committed to providing a supplemental enhanced learning experience, CLSS has chosen an acclaimed professional web-based training site, MySkillSource . In addition to the above primary services, CLSS administers and coordinates the Student Technology Fee at John Jay College which entails the acquisition of proposed hardware and software to achieve successful approved project implementation.

Information about upcoming events, services and workshops sponsored by CLSS is posted on the CLSS website and also on the College Calendar.