Students are encouraged to speak with the faculty member teaching the course about the reason or reasons the student thinks the grade is incorrect before filing a grade appeal. Students who wish to move forward with an appeal must send a completed Grade Appeal Application, which can be found on the JStop website, and copies of all supporting evidence to the Grade Appeals Unit of the Registrar’s Office at gradeappeal@jjay.cuny.edu. The Appeal of Grade form for courses taken in spring or summer must be filed with the Registrar's Office by the twenty-fifth day of the subsequent fall semester; the Appeal of Grade form for courses taken in the fall or winter must be filed by the twenty-fifth day of the subsequent spring semester. Exact dates each semester can be found on the college’s Academic Calendar. Once a grade appeal is filed, the student can withdraw the appeal at any time before the appeal is decided.
The following are the general reasons for which a final grade can be appealed:
- Calculation Errors: The student alleges that the final grade reflects erroneous calculations. For example, the professor failed to include work submitted consistent with the course policies as communicated by the professor.
- Inconsistent Application of Grading Criteria: The student alleges that the final grade reflects the use of different criteria and/or standards than were other students in the same course section.For example, the syllabus explicitly lists a late penalty for assignments with no exceptions, but some students who submitted late work were penalized, and others were not.
- Unstated Grading Criteria: The student alleges that the final grade is based at least in part on criteria not stated in the syllabus or appropriately and timely communicated during the semester.For example, the professor added an assignment that counted toward final grades in the middle of the semester without informing students ahead of time.